Snapchat, a vastly popular multimedia messaging app, is not immune to glitches and bugs. One common issue users experience across both Android and iPhone devices is when messages fail to show up. If you’re facing this problem, here are the top 7 fixes that can help you get back to snapping seamlessly.

1. Check Internet Connection: The primary step is to ensure your device has a stable internet connection. Snapchat requires a solid data or Wi-Fi connection to function properly, so make sure your connection isn’t intermittent or weak.

2. Restart Your Device: Sometimes, a simple restart can fix minor software glitches. Turn your device off and then on again. This can refresh the system and potentially restore your messages.

3. Update Snapchat: An outdated app can lead to issues with functionality. Check the App Store on iPhone or Google Play on Android for any available updates for Snapchat and install them.

4. Clear Snapchat Cache: Over time, cache files might get corrupted or take up too much space leading to app malfunctions. On Snapchat, you can clear cache from within the app’s settings menu without deleting your memories or content.

5. Check Snapchat Server Status: If Snapchat servers are down, messages won’t load. Websites like Downdetector can tell you if other users are having similar issues, indicating that there’s nothing wrong with your device specifically.

6. Reinstall the App: Uninstalling and then reinstalling Snapchat can often resolve persistent issues as it removes any data that might be causing the problem and gives the app a fresh start.

7. Contact Support: If all else fails, reach out to Snapchat’s support team for help. They can guide you through more complex troubleshooting steps or inform you about ongoing technical problems that might be affecting your account’s message feature.

Remember, always back up your snaps before performing any major troubleshooting steps to avoid losing your memories.