In November 2022, Apple introduced a new safety feature for iPhone users – Emergency SOS via satellite. This life-saving service is designed to assist you when you’re outside of cellular and Wi-Fi coverage by using satellite connections to reach emergency services. It works on iPhone 14 models running iOS 16.1 or later. Here’s a guide on how to use it:

Step 1: Attempt to Call 911

If you find yourself in an emergency, try to call or text 911 first. If your iPhone detects that you’re outside the coverage area, it will prompt you to use the Emergency SOS via satellite service.

Step 2: Connect to a Satellite

Hold your phone up to the sky and follow the on-screen instructions to connect to a satellite. The interface will guide you where to point your phone since direct line-of-sight is necessary for a connection.

Step 3: Answer Questions and Follow Instructions

Once connected, your iPhone will display a questionnaire. Answering these questions promptly helps emergency services understand the nature of your situation quickly.

Step 4: Stay Put and Keep Your Phone Oriented Correctly

After sending your responses, you need to stay in place as much as possible with your phone pointed towards the satellites following any additional on-screen instructions.

Step 5: Emergency Dispatchers Receive Your Information

Your iPhone sends your questionnaire answers along with your location information (latitude, longitude, elevation) and Medical ID (if set up) to dispatchers who then coordinate with local emergency services.

Step 6: Stay in Communication

Keep your phone pointed towards the sky because if emergency services respond with questions or instructions, they’ll be sent back through the satellite connection. You can also proceed with this feature if you’re unable to speak or hear; text instructions will guide you through the process.

This service, although not a substitute for regular cellular or Wi-Fi communications, can be a critical lifeline in areas without any other means of connectivity. It’s important for hikers, adventurers, or anyone traveling in remote regions to be familiar with this feature.

Remember that while this service can significantly enhance your safety outdoors, one should still prepare properly for trips into remote areas by notifying friends or family of travel plans and carrying necessary supplies. Stay safe and take full advantage of the technology at hand.