How to Fix It When Facebook Messenger Isn’t Sending Messages
Facebook Messenger has become one of the most popular messaging apps in the world, used by millions of people every day to stay in touch with friends and family. However, like all technology, it isn’t perfect, and sometimes users may encounter problems when sending or receiving messages. If you’re having trouble sending messages on Facebook Messenger, don’t worry – in this article, we’ll show you some simple ways to fix the issue and get back to messaging.
Check Your Internet Connection
One of the most common reasons why Messenger may not be able to send messages is a weak or unstable internet connection. Check that you are connected to a stable Wi-Fi network or have a good cellular data connection.
If your internet connection is weak or offline, try resetting your Wi-Fi router, or switch to another network to see if this solves the issue.
Log Out and Back In
Logging out and back in can help solve many issues with Messenger, including the inability to send messages. To do this, go to the settings menu within Messenger, and select the “Log Out” option. After logging out, log back in by entering your username and password, or by using your Facebook account details to gain access to Messenger.
Clear the Cache and Data of Messenger
Another possible cause of Messenger not sending messages is a build-up of old data in the app’s cache. This can lead to conflicts with the app’s operations and might cause it to fail. Clearing your app’s cache and data can help solve this issue.
To clear the cache and data of Messenger: go to “Settings” and then “Apps & Notifications” > “Messenger” > “Storage” and select “Clear Data” and “Clear Cache.”
Update Messenger
Messenger frequently releases updates to fix bugs and add new features. So, it’s possible that outdated software may be the cause of the issue. Check for updates and install them if available.
To update Messenger, go to the Google Play Store (Android) or App Store (iOS), search for Messenger, and click on “Update” if it is available.
Check for Outages or System Issues
Sometimes, the issues could be beyond your control, and there might be an outage or system maintenance going on. The best option at such times is to check the Messenger status page to verify if there is any problem with the app.
To do this, visit the Facebook Messenger status page and scroll down to check if there are any current issues.
Contact Messenger Support
If none of the fixes above work, you can reach out to Messenger support for help with the issue. You can do this by visiting the “Help & Support” page within Messenger settings and submit a message describing the issue.
In conclusion, Messenger not sending messages is a problem that can occur in many different scenarios, including weak internet connections, outdated software, or app errors. However, the above fixes should help solve most issues, and if they don’t, you can reach out to Messenger support for additional help.