Google Drive is a fantastic tool that allows you to store and share documents, photos, and videos with others. Unfortunately, like any other technical tool, Google Drive is not immune to glitches or issues. Among the many problems Google Drive users may encounter is the “Google Drive cannot upload files and videos” issue.

If you are a Google Drive user and have encountered the “Google Drive cannot upload files and videos” issue, don’t panic. This issue is relatively common and can be fixed with a few simple steps. Here’s how to fix Google Drive cannot upload files and videos issue:

1. Check Your Internet Connection

Before trying anything, check your internet connection. Google Drive requires a stable and strong internet connection to upload files and videos effectively. Therefore, if you are facing the “Google Drive cannot upload files and videos” issue, your internet connection may be weak or unstable.

To check the strength of your internet connection, open a new tab in your web browser and try to open a website. If you can’t connect to any site, your internet connection may be lost or weak. Restart your router and try again.

2. Clear Your Cache

Clearing your cache can help fix the “Google Drive cannot upload files and videos” issue. A cache is a temporary storage area in your browser that stores the recently accessed web pages and files.

To clear your cache, follow these simple steps:

– Open your browser settings and navigate to the “Clear browsing data” option.
– Choose the “Time range” and select “All Time.”
– Check “Cached images and files” and click “Clear data.”

After clearing your cache, try uploading your files and videos to Google Drive again.

3. Disable VPN or Proxy Server

If you use VPN or a proxy server to connect to the internet, try turning them off. VPN or proxy servers might block the Google Drive upload service, making it impossible to upload files and videos.

To disable VPN or proxy server, follow these steps:

– Open the VPN or proxy settings.
– Turn off the VPN or Proxy Server button.
– Try uploading files and videos to Google Drive again.

4. Use Google Drive Backup and Sync

Google Drive Backup and Sync allows users to synchronize their desktop files and folders with Google Drive’s cloud storage. If you face the “Google Drive cannot upload files and videos” issue, try using Google Drive Backup and Sync to upload your files and videos directly from your computer.

To use Google Drive Backup and Sync, follow these steps:

– Install Google Drive Backup and Sync on your computer.
– Sign in to your Google account.
– Select the folders and files you want to upload.
– Click “Start” to upload your files and videos to Google Drive.

5. Contact Google Support

If none of the above solutions work, contact Google Drive Support. They will guide you on how to fix the “Google Drive cannot upload files and videos” issue.

In conclusion, the “Google Drive cannot upload files and videos” issue can be frustrating, but it’s not the end of the world. Try checking your internet connection, clearing your cache, disabling VPN and Proxy servers, using Google Drive Backup and Sync, and contacting Google Support. By following these simple steps, you can fix the issue and continue using Google Drive for your file storage and sharing needs.