Matt Mullenweg says WP Engine no longer has free WordPress.org access and WP Engine customers having trouble with their sites should contact WP Engine support (Thomas Claburn/The Register)
In a surprising move, WordPress hosting giant WP Engine has announced the discontinuation of free access to WordPress.org for its customers. This decision has sparked outrage and confusion amongst users, who previously relied on this crucial feature for managing their websites.
Previously, WP Engine customers enjoyed the convenience of having their sites directly connected to WordPress.org, allowing them to seamlessly access updates, plugins, and themes. However, Matt Mullenweg, co-founder of WordPress.org, has confirmed that this access has been removed.
“We are no longer offering free WordPress.org access to our customers,” stated Mullenweg. “If you are encountering any issues with your website, please contact WP Engine support.”
This announcement has left many WP Engine customers feeling frustrated and misled. Many users relied on the free WordPress.org access for essential website maintenance and updates, and now find themselves facing unexpected hurdles.
“This is a major setback for us,” remarked one disgruntled user. “WP Engine promised us a seamless WordPress experience, and now we are forced to navigate complex workarounds just to manage our own websites.”
The move comes as WP Engine faces increasing competition in the hosting market. Some experts believe that the company is trying to push customers towards their premium services, which include additional features and support. However, this strategy has backfired, as it has alienated many existing customers who valued the free WordPress.org access.
It remains unclear how WP Engine will address the concerns of its disgruntled user base. The company has yet to provide a detailed explanation for the decision, and the future of free WordPress.org access for WP Engine customers remains uncertain.