PhonePe and Google Pay accounted for over 85% share of 14.4B UPI transactions in July; PhonePe led with 5.9B transactions, Google Pay 5.3B, and Paytm 1.1B (Digbijay Mishra/The Economic Times)
In a striking display of market dominance, PhonePe and Google Pay have emerged as the undisputed leaders in India’s Unified Payments Interface (UPI) ecosystem. The two fintech giants collectively accounted for over 85% of the 14.4 billion UPI transactions processed in July, solidifying their grip on the digital payments landscape.
PhonePe led the charge with an impressive 5.9 billion transactions, cementing its position at the top of the UPI pyramid. Hot on its heels, Google Pay facilitated 5.3 billion transactions, demonstrating the fierce competition between the two platforms. Paytm, once a frontrunner in the digital payments race, managed to process 1.1 billion transactions, securing a distant third place.
The sheer volume of transactions handled by PhonePe and Google Pay underscores the duopoly that has formed in India’s UPI market. Their combined market share of over 85% raises questions about competition and innovation in the sector. While this concentration may lead to improved efficiency and user experience, it also poses potential risks of market manipulation and reduced choice for consumers.
Other players in the UPI space, including government-backed BHIM and bank-operated UPI apps, have been left to compete for the remaining market share. This consolidation trend has been ongoing for several quarters, with PhonePe and Google Pay consistently widening the gap between themselves and their competitors.
The dominance of these two platforms can be attributed to their aggressive marketing strategies, user-friendly interfaces, and strategic partnerships with merchants across India. As UPI transactions continue to grow in popularity, it remains to be seen how regulators and competitors will respond to this market concentration.