5 Ways to Cancel an Order on eBay
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Introduction:
Cancelling an order on eBay might seem challenging, but with the appropriate knowledge, you can easily get through the process. We’ve put together five effective ways to help you cancel your eBay order quickly and efficiently. Let’s dive into these methods.
1. Cancel the order through My eBay:
Step 1: Go to “My eBay” and select “Summary”.
Step 2: Locate the order you want to cancel and click on “More actions” beside it.
Step 3: Click on “Cancel this order” from the dropdown menu.
Step 4: Select the reason for cancellation and follow the prompts.
2. Request a cancellation from the seller:
Step 1: Navigate to your “Purchase history”.
Step 2: Find the order you want to cancel.
Step 3: Click on “Contact seller” next to it.
Step 4: Request a cancellation by explaining your situation and wait for their response.
3. Use eBay’s Resolution Center:
Step 1: Visit eBay’s Resolution Center.
Step 2: Choose “I sold an item and want to cancel the transaction”.
Step 3: Enter the item number (found on your “My eBay” page).
Step 4: Submit your request, citing your reasons for cancellation.
4. Cancel Orders through the eBay mobile app:
Step 1: Open the eBay app and sign in.
Step 2: Tap on “Purchases” under “Account”.
Step 3: Locate the order and tap on it.
Step 4: Tap “Contact seller”, then request a cancellation explaining why.
5. Contact eBay Customer Support:
If none of these methods work or if you’re having difficulties with cancelling an order, don’t hesitate to reach out to eBay’s customer support team.
Conclusion:
Cancelling an order on eBay is now easier than ever with these five simple methods. All you need to do is follow the steps for the option that best fits your situation. Whenever you’re unsure or need additional assistance, eBay’s customer support is always available to help.